New logistics service offers quicker delivery for all customers

We’re delighted to announce a new logistics service for all pallet deliveries in England, Scotland and Wales – paving the way for a quicker and more personal service, and offering a host of additional benefits for all customers.

PWS previously offered a 72 hour kerbside delivery as standard. Now, all customers will receive a 48 hour delivery as standard from the 24th June, for all PWS and Kindred products with driver assisted unloading – with next day and Saturday delivery also available (72 hrs as standard for Scottish Highlands and islands).

We’ll also be launching a new Live Consignment Tracking Service from the 1st August 2019 allowing you to track your pallet delivery via our website. Returns will be quicker and more efficient too – bookable via our website, and also available within 48 hours as standard (72 hrs Scottish Highlands and islands). 

Success so far

Following a year’s trial in the North West of England, our ‘On Time In Full’ figures have significantly increased, whilst damages have reduced by over 60%. With an exclusive team of dedicated PWS drivers who are trained to handle our products with specialist care and equipment, we’ve also been able to streamline our product packaging and reduce our pallets to a standard Euro size – offering a quicker, more eco-friendly and all-round more efficient service.

Go live details

Fronted by a dedicated fleet of PWS and partner vehicles, the new service will commence on 24th June 2019 for Scotland, North West and South West England1st July for the North East and 2nd September for the South East. PWS consolidated deliveries and the Kindred ‘white glove’ service will remain as standard.

We look forward to commencing this new initiative, and providing a much improved, and industry leading pallet delivery service to all our customers.